Owner Resources

Answers to your common questions

• Can I reach you after hours?

  Yes. For emergencies, we have a dedicated contact available outside of business hours. Non-urgent messages will be returned during regular office times.

• Can you deposit rent directly into my account?

  Absolutely. We offer direct deposit for owner payments so your funds arrive securely and on time.

• How and when do I get paid?

  Owner payouts are made on a regular schedule after rent has been collected and expenses handled. Payments are sent via direct deposit only.

• How is rent collected?

  Tenants can pay rent online or by other approved methods. We follow up promptly on late payments and handle them according to the lease terms.

• What lease terms do you offer?

  New leases have a minimum 1 year term. Current tenants can go month-to-month depending on owner and tenant notice requirements.

• How soon can you start managing my property?

  We're ready when you are! Contact us to get started.

• What types of properties do you manage?

  We manage single-family homes, multi-family units, military and commercial spaces.

• What reports will I receive, and how often?

  Monthly financial statements that break down income, expenses, and maintenance updates are available via the portal, not sent to you automatically unless requested. Need something more specific? Just ask.

• Who holds the tenant's security deposit?

  We hold security deposits in a dedicated account, following all local legal requirements to ensure everything is handled properly.